Legal document
Terms of Service
Last updated: April 2026.
1. Parties
These terms govern the business relationship between M·LAB web studio (hereinafter "M·LAB") and the client ordering services. Every collaboration begins with a written order or email confirmation, which has the force of a contract.
2. Services
M·LAB provides website development, online store development, SEO optimization, custom design, web application development and Google/Meta advertising services. The detailed scope of each service is defined in an individual proposal before work begins.
3. Prices and payment
Prices are defined in the individual proposal and are valid for 15 days from the date of issue. Standard payment terms: 50% deposit upon signing the agreement, 50% before delivery of the final project. For monthly services (SEO, advertising), an invoice is issued at the beginning of each month, with a 7-day payment deadline.
4. Delivery timelines
Delivery timelines stated in the proposal apply provided the client delivers required materials (texts, images, access credentials) on time. Delays in material delivery automatically extend the delivery deadline by the same amount of time.
5. Revisions and changes
Every project includes 2 revision rounds at no extra cost. Revisions outside the agreed scope, or changes requested after final delivery, are charged at the current rate. Scope changes require written agreement from both parties and may affect timeline and price.
6. Intellectual property
Upon full payment, the client becomes the owner of the final design and code. M·LAB retains the right to feature the project in its portfolio and marketing materials, unless the client explicitly requests otherwise. Materials provided by the client (logos, photos, texts) remain the client's property.
7. Confidentiality
M·LAB commits to maintaining the confidentiality of client business information and not disclosing it to third parties without written consent, except as required by law. This obligation remains in force after the collaboration ends.
8. Liability
M·LAB is not liable for losses arising from: delays in material delivery by the client, unauthorized code modifications by third parties, downtime of third-party hosting or domain services, or force majeure. M·LAB's total liability cannot exceed the value of the paid service.
9. Termination
The client may terminate the agreement with written notice. The deposit is non-refundable, but M·LAB delivers all work completed to date. M·LAB may terminate cooperation in case of breach of these terms or non-payment, with prior written notice.
10. Governing law
These terms are governed by the law of the Republic of Serbia. Disputes shall be resolved by the court in the location of M·LAB's registered office. Parties will seek to resolve disputes by agreement before initiating legal proceedings.
11. Changes to terms
M·LAB reserves the right to update these terms. Changes take effect 30 days after publication on the website. Continued use of services after that date constitutes acceptance of the new terms.
12. Contact
For questions about our terms: info@mlabstudio.rs